Through our experience we have developed a “service pack” in the form of an annual contract

Based on our 20+ years of experience in the Greek market, we are well capable of understanding and even foreseeing client needs, as well as the challenges they are facing, due to the increasing complexity of the IT environment and the limited resources available. Moreover, the continuous effort of minimizing operational costs, is leading many organizations to consider outsourcing an even greater part of the IT function.

To accommodate those needs, we are offering customized service packages of outsourced IT services, covering from design to implementation, administration, maintenance and support. Areas covered include, but are not limited to, the following: backup, email, security, server &, desktop administration, service desk, telecoms, migration projects, project management and consulting services.

Each client can design his own service package, based on the size of his network, everyday needs for support, budget or can choose the all-inclusive one. Our services are delivered in the form of an annual contract that clearly describes total number of hours agreed, costs, SLAs, etc. We remain close to the client, providing full transparency through scheduled or ad-hoc reporting, and holding regular meetings with management or the staff, on agreed agendas.