Product - Orthology

Overview

Retina CS enables IT Security professionals to centrally manage organization-wide IT security from a single, web-based console. It’s the only unified vulnerability and compliance management solution that integrates assessment, mitigation, protection, and reporting into a complete offering.

Having developed one of the first vulnerability scanners on the market, we’ve built on that foundation for more than a decade to provide end-to-end vulnerability lifecycle management for enterprises of any size.

Some of the benefits are:

Simplified vulnerability management with centralized reporting and controls
Reduced cost of security and compliance
Increased security across all IT assets, remote and local
More effective mitigation and protection
Scalable for SMBs and large enterprises
Fast, flexible deployment
Unparalleled service and support

Features

Centralized Security Management: See a single view of security risk information within the IT environment – across all locations and assets.
Executive and Technical Reporting: Generate enterprise-wide security reporting in easy-to-read layouts that include visual charts and graphs for quick assessment, mitigation, and protection.
Advanced Asset Correlation: Filter events by date and time ranges, and severity filters, by assets, and by attack vectors and vulnerabilities.
Smart Groups: Dynamically populate asset groups based on any discovered attribute of a target including installed software and running process. Use predefined groups for common roles such as web servers and operating systems.
Smart Rules: Create business-intelligent rules on discovered asset traits such as operating system, open ports, and services running.
Active Directory and Address Groups: Access global support for Active Directory and Address Groups in Smart Groups and Smart Rules.
Smart Alerting: Set comprehensive alerts on any discovered findings on assets including vulnerabilities, rogue devices, and many other host changes.
Smart Targeting: Target assessment scans based on any discovered asset criteria including installed software or any other enumerated characteristic.
Platform Independence: Retina CS uses the latest technology to provide a completely flexible user experience.
Audit Management: See detailed audit logging of all user activity.

System Requirements

eEye Digital Security Support is a critical function for the company as we respect and value the need to provide an excellent and unparalleled experience to our customers. We offer a varied and flexible support model depending on customer needs.

Product Knowledgebase (24 hours per day/7 days per week)
Community Forums (24 hours per day/7 days per week)

Basic Product Support

eEye Basic Support services are included in every product we sell, except for Blink Personal Edition. These product support features are provided during normal business hours using the forums, knowledgebase, and support request form. Support channels include:

Product Knowledgebase (24 hours per day/7 days per week)
Community Forums (24 hours per day/7 days per week)
Email Support (6AM-3PM PST Monday-Friday)

Standard Product Support

eEye Standard Support services are provided to customers who desire a more comprehensive option. During normal business hours calls are automatically routed to an eEye Technical Support representative. Support channels include:

Product Knowledgebase (24 hours per day/7 days per week)
Community Forums (24 hours per day/7 days per week)
Email Support (6AM-3PM PST Monday-Friday)
Telephone Support (6AM-3PM PST Monday-Friday)

Platinum Product Support

eEye Platinum Support services are provided to customers who want unrestricted access to the eEye support team. During normal business hours calls are automatically routed to an eEye Technical Support representative. Calls placed outside of normal business hours (evenings and weekends) will be directed to an on-call support representative via a voicemail paging system. Support channels include:

Product Knowledgebase (24 hours per day/7 days per week)
Community Forums (24 hours per day/7 days per week)
Email Support (24 hours per day/7 days per week)
Telephone Support (24 hours per day/7 days per week)

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