Retina CS enables IT Security professionals to centrally manage organization-wide IT security from a single, web-based console. It’s the only unified vulnerability and compliance management solution that integrates assessment, mitigation, protection, and reporting into a complete offering.
Having developed one of the first vulnerability scanners on the market, we’ve built on that foundation for more than a decade to provide end-to-end vulnerability lifecycle management for enterprises of any size.
Some of the benefits are:
eEye Digital Security Support is a critical function for the company as we respect and value the need to provide an excellent and unparalleled experience to our customers. We offer a varied and flexible support model depending on customer needs.
Basic Product Support
eEye Basic Support services are included in every product we sell, except for Blink Personal Edition. These product support features are provided during normal business hours using the forums, knowledgebase, and support request form. Support channels include:
Standard Product Support
eEye Standard Support services are provided to customers who desire a more comprehensive option. During normal business hours calls are automatically routed to an eEye Technical Support representative. Support channels include:
Platinum Product Support
eEye Platinum Support services are provided to customers who want unrestricted access to the eEye support team. During normal business hours calls are automatically routed to an eEye Technical Support representative. Calls placed outside of normal business hours (evenings and weekends) will be directed to an on-call support representative via a voicemail paging system. Support channels include:
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