Product

Overview 

GFI FaxMaker™ is a leading fax server for small to medium-sized enterprises. It makes sending and receiving faxes an efficient, simple and cost effective process and solves the problems with manual faxing: printing out the document, walking to the fax machine, waiting for the fax to go through, not to mention the cost of fax machine supplies and repair. GFI FaxMaker allows users to send and receive faxes directly from their email client.

With thousands of customers and numerous awards, GFI FaxMaker is a well-established network fax server software solution. It gives you reliability and enterprise functionality at highly competitive pricing. You'll spend less time sending, collecting and distributing faxes, and you'll notice significant savings too. Why waste paper? Use GFI FaxMaker and each fax is saved digitally for easier filing and finding!

No burden on the administrator

GFI FaxMaker fax server software is easy to install, requires little maintenance and integrates with existing messaging clients and customized solutions on your network.

Seamless integration with existing business processes

GFI FaxMaker integrates with your mail server, allowing users to send and receive faxes and SMS/text messages using their email client. With our solution you can even backup all faxes and search them in the same way that emails are stored and retrieved on the network.

Fax over IP (FOIP) support

GFI FaxMaker supports Fax over IP (FOIP) and integrates with IP-enabled PABXs, and Brooktrout’s SR 140 technology to send faxes over an IP Telephony Network. Click here to learn more about FOIP support.

Why choose GFI FaxMaker for Exchange/SMTP/Lotus as your fax server?

  • More than 10 years as a leading and highly popular network fax server software solution
  • Excellent price-performance ratio and immediate return on investment (ROI)
  • Support for Microsoft Exchange 2000, 2003, 2007, 2010, Lotus Domino and MDaemon
  • Award-winning Solution
  • Easy-to-use and learn
  • Install it and forget it: No burden on administrators

Features 

Active directory integration reduces administration
GFI FaxMaker™ for Exchange/SMTP/Lotus was designed from the ground up to minimize administration. It integrates with Active Directory eliminating the need for a separate fax user database. User-related settings can be applied to Windows users or groups directly.

Supports Microsoft Exchange, Lotus Domino and other SMTP servers
GFI FaxMaker integrates with Exchange Server 2000/2003/2007/2010 via a standard Exchange SMTP connector. There are no schema updates to Active Directory. This makes GFI FaxMaker scalable and indifferent to new Exchange service packs and versions. Microsoft Exchange 5.5 is supported simply by creating a routing rule on the Exchange 5.5 SMTP connector. GFI FaxMaker can be installed on the Exchange server or on a separate machine, in which case no software has to be installed on the Exchange server itself. GFI FaxMaker also integrates with Lotus Domino and other popular SMTP servers.

Fax over IP (FOIP) support
With the optional Brooktrout SR140 host based module or TE-SYSTEMS' XCAPI, GFI FaxMaker integrates with your existing IP PBX to offer Fax over IP (FOIP) without any additional hardware requirements. With FOIP you can easily send faxes over the Internet, integrating with the existing IP infrastructure. GFI FaxMaker's FOIP may also be used to implement Least Cost Routing (LCR), resulting in a cost-effective reduction in international calls dialed (calls are translated into a local call at the recipient's country).

New! Integration with XCAPI and support for Dialogic SDK v 6.3
GFI FaxMaker 2011 integrates with the XCAPI Fax over IP solution. With every license of GFI FaxMaker that is purchased, one free channel of XCAPI FoIP will be provided for a duration of One year, after which the customer can either purchase a license or stop using it. Moreover, GFI FaxMaker 2011 now supports Dialogic SDK version 6.3, which has now introduced a lighter and cheaper version of the SR140 Fax over IP solution. In addition, as part of the 6.3 SDK release, customers can evaluate the SR140 and SR140-L without requiring a demo license. Customers can also choose to upgrade from the SR140-L to the SR140.

Supports Lotus Notes & SMTP/POP3 servers
GFI FaxMaker integrates via the SMTP/POP3 protocol with Lotus Notes and any SMTP/POP3 server. It can be installed on the mail server itself or on a separate machine. For
Lotus Notes, @FAX addressing is supported.

Automated fax delivery/inbound fax routing
GFI FaxMaker can automatically route incoming faxes to the user's mailbox or to a particular printer based on a DID/DDI/DTMF number or on the line on which the fax was received. Faxes can also be forwarded to a public folder or assigned to a network printer per installed fax port.

More information about inbound fax routing.

SMS/texting gateway allows users to send SMS/text messages from their desktop
GFI FaxMaker's SMS gateway enables network users to send SMS messages from their desktop. Using the SMS gateway is faster and more cost effective than calling a mobile phone.

SMS messages can either be sent via an Internet-based SMS service or through a mobile phone or PCMCIA mobile card. The SMS gateway can also be used for administrative alerts; for example, to notify an administrator of critical system outages or application problems. Any email-enabled application can send SMS messages via the GFI FaxMaker SMS gateway. A central log of SMS messages permits the control of SMS use.

Business uses and advantages of an Exchange SMS gateway.

Multiply the value of GFI FaxMaker with powerful reporting
The integrated GFI FaxMaker ReportPack™ offers several default and customizable fax and SMS reports including:

  • Fax usage per user or over a period of time
  • Fax line usage
  • SMS usage per user or over a period of time
  • Estimated cost savings

More information about the GFI FaxMaker ReportPack

Supports multiple mail servers & clustering
Because of its flexible infrastructure, GFI FaxMaker can send and receive faxes for users on different mail servers. It can also support a mix of Exchange 5.5, Exchange 2000/2003/2007/2010 servers or even SMTP/POP3 servers. Active and passive clustering is fully supported as GFI FaxMaker does not require any software to be installed on the mail server itself; simply configure both mail servers in the cluster for GFI FaxMaker and start sending and receiving.

Robust & scalable multi-line fax server
GFI FaxMaker includes a scalable and robust fax server. For small installations, fax modems can be used, while more demanding organizations can make use of fax boards or active ISDN cards. GFI FaxMaker also supports the use of the Windows XP/2003 fax drivers for wider hardware support.
List of supported devices.

Native ISDN support
GFI FaxMaker natively supports ISDN, allowing you to use ISDN cards for multi-line faxing and inbound routing at a fraction of the price of using multi-line fax boards.

More information about GFI FaxMaker & ISDN.

Archive faxes to GFI MailArchiver™, to SQL, or other archiving solution
GFI FaxMaker allows you to archive all faxes to GFI MailArchiver, an SQL database or to an email address. GFI MailArchiver is an email archiving solution that stores all mail in an SQL database, allowing for easy search and retrieve. With the OCR module, faxes can also be searched based on specific text within the fax.

More information about GFI MailArchiver.

OCR engine
The optional OCR module can be used to convert all incoming faxes to a readable text using optical character recognition (OCR) technology and then route the fax to the correct user by keyword. For example, you can route by first or last name or by job function. If GFI FaxMaker cannot match a recipient, it will automatically route the fax to the default recipient or router. This is especially handy if you plan to archive your faxes, since it makes searching for a particular fax much easier.

The OCR module in GFI FaxMaker is new and greatly increases recognition quality; it also provides support for over 115 western languages. Detection is also provided for Chinese, Japanese and Korean as an optional extra.

Fax boards available
GFI can also provide a wide range of fax boards (USA, Latin America and Canada only) to suit the needs of different organizations and their communication set-up. These range from the software only IP fax platform Dialogic-Brooktrout SR 140 to the Dialogic-Brooktrout TR1034 series and the Dialogic-Brooktrout TruFax (RoHS) compliant series. Additionally, the latest version of GFI FaxMaker supports high speed faxing as featured in fax class 2.1

See the full list of fax boards available here

Junk fax filter
GFI FaxMaker includes a junk fax filter that can auto-delete spam faxes on the basis of sender number.

Send a fax from any application
To send a fax, users print from their word processor to the GFI FaxMaker printer, or create a new message in their email client (for example, Outlook or Outlook Web Access). The user then selects the recipient(s) of the fax from the Outlook Contacts list (address book) or enters the fax number directly. After clicking on the Send button, the fax is sent and the user receives a transmission report in his or her inbox.

Receive a fax by email in fax or PDF format
GFI FaxMaker delivers faxes to the user’s inbox in TIF (fax) format or as an Adobe PDF file. This enables users to check faxes from anywhere in the world, using either a normal desktop email client (for example, Outlook) or a web-based email client (for example, Outlook Web Access). Receiving faxes in PDF format means the fax can be easily forwarded and it also allows for easy integration with document archiving systems or workflow procedures.

Send and receive a fax from your handheld or mobile
Via GFI FaxMaker's Email2Fax Gateway your Blackberry and Pocket PC (2003 upwards) can be used to send and receive faxes. Blackberry devices have a built-in PDF viewer that seamlessly integrates with GFI FaxMaker's PDF capabilities. As long as there is image-viewing capabilities, any GPRS mobile (cell) phones that are email-compliant can use GFI FaxMaker.

Download the pocket PC viewer here

Supports outlook contacts
There is no need to keep a separate fax address book, just select the recipient's Business Fax entry from the Outlook Contacts list or the Global Address Book. No need to duplicate address entries.

New! Save to folder or network share
With GFI FaxMaker 2011, faxes can also be saved to a folder or network share. This helps to minimize the load on the email server as instead of sending all faxes via email, the administrator can now save faxes to a folder or network share so that only a link directing to the stored fax needs to be sent in an email.

Attach Microsoft Office documents, PDF, HTML and other files
Users can attach Microsoft Office, PDF, HTML and other files to their fax. These are rendered to fax format on the fax server. The Send to Mail Recipient command, available in Microsoft Office and other applications, can be used to quickly send any document as a fax.

Localization of GFI FaxMaker
Various elements of GFI FaxMaker have been localized into different languages for businesses in various countries that require all software to be in their native language. GFI FaxMaker is available in English, Italian, Spanish and German. The GFI FaxMaker client has been localized in English, German, Spanish, Italian, Czech, Polish, Bulgarian, Russian, Arabic and Turkish, while the GFI FaxMaker ReportPack is available in English, Italian, German and Spanish.

Compliance with HIPAA
GFI FaxMaker helps health organizations to address a number of security and privacy issues that arise because of the Health Insurance Portability and Accountability Act of 1996 in the US. GFI FaxMaker allows for the sending/receiving of faxes via an email client thereby providing a secure vehicle for the distribution and receipt of faxes that contain Protected Health Information (PHI).

More information about HIPAA compliance


Automatic application integration and mail merges with NetPrintQueue2FAX
GFI FaxMaker's NetPrintQueue2FAX feature allows you to embed a fax number in a document and print to fax from almost any application, anywhere in the network, without having to enter the fax number separately. Especially handy for accounting applications, an invoice can be faxed simply by embedding the fax number; no application integration or development is required.

Fax broadcasting using Microsoft Office Mail Merge
Using the mail merge facility of Microsoft Word or of the Office Suite of products, you can send personalized fax broadcasts. Because Microsoft Office supports ODBC, the recipient list can be retrieved from any data source, including Microsoft SQL Server, Microsoft Access and many more.

Other features:

  • Runs on Citrix terminal server
  • HP Digital Sender support to easily fax paper documents
  • Fax annotation
  • Automatically print transmission reports including miniatures of the fax
  • Preview a fax
  • Text/XML API allows for easy application integration
  • Supports rendering of HTML format messages
  • Auto-print faxes on different network printers based on routing rules
  • Call accounting: Analyze fax costs using Microsoft Excel
  • Routing of faxes to other FaxMaker server for least cost routing (LCR) by means of SMTP
  • Design coversheets in HTML or in RTF (Microsoft Word) format
  • Remote fax server monitoring

System requirements

Hardware

Software

Supported operating systems (x86 or x64)

  • Windows 2008 (R1 and R2) – Standard, Enterprise
  • Windows 2003 – Standard, Enterprise
  • Windows XP – Professional
  • Windows SBS 2011
  • Windows SBS 2008
  • Windows SBS 2003

Supported mail servers

  • Microsoft Exchange 2000, 2003, 2007, 2010
  • Lotus Notes
  • Any SMTP compliant email server

Other required components

  • IIS SMTP service (when installing GFI FaxMaker on a separate machine than the mail server)
  • Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 (when installing GFI FaxMaker on a separate machine than the mail server)
  • If installing on same machine as Microsoft Exchange Server 2007/2010, ensure that Hub Transport role and Microsoft MAPI and Collaboration Data Objects version 1.2.1 are installed.
  • Internet Explorer 6 or higher if using HTML cover pages

GFI FaxMaker client:

  • Microsoft Windows 7
  • Microsoft Windows Vista
  • Microsoft Windows XP
  • Microsoft Windows 2003
  • Microsoft Windows 2000 (SP3 or later)

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